Join ORLA Tours

ORLA Tours is currently looking for an experienced and highly motivated Sales Consultant to join our team in Luang Prabang.

The successful candidate will primarily handle enquiries from international English-speaking travellers and must also be able to communicate in French with the rest of the team.

This position is particularly suited to someone who enjoys communicating, has a genuine sense of service, understands travellers’ expectations, can design personalised itineraries and turn enquiries into confirmed bookings.

 

 

About ORLA Tours

ORLA Tours is a locally based destination management company established in Luang Prabang, Laos.

We specialise in creating private, tailor-made and responsible journeys throughout Laos, as well as combined tours with Cambodia, Vietnam and Thailand.

We manage every stage of the journey, from the initial enquiry and itinerary design to reservations, operations and assistance during the trip.

Drawing on more than 25 years of experience from our two founders, a rigorous organisation and a close-knit, passionate local team, we create authentic and carefully designed journeys tailored to each traveller’s expectations.

 

 

Your Main Responsibilities

• Respond to direct enquiries from individual travellers.

• Communicate with travellers by email, telephone and video call.

• Carefully analyse each client’s expectations, interests, budget and travel style.

• Design creative, realistic and fully personalised itineraries in Laos and, when necessary, neighbouring countries.

• Work with our quotation team to obtain accurate prices.

• Prepare attractive and professional travel proposals using Canva and other digital tools.

• Revise itineraries and quotations according to client feedback until the booking is confirmed.

• Collect and analyse client feedback to contribute to the continuous improvement of our services.

• Participate in selected marketing and communication activities, including writing content for our website and blog, managing social media content and creating sales materials.

• Suggest commercial initiatives that could contribute to the development of ORLA Tours.

 

 

The Profile We Are Looking For

• Native-level written and spoken English.

• A good command of French.

• Previous experience in service sales, tailor-made travel sales, tourism or a closely related field.

• A genuine interest in Laos, Southeast Asia and responsible tourism.

• Strong sales skills.

• Excellent listening, writing and communication skills.

• Ability to understand individual expectations and translate them into coherent and realistic itineraries.

• Creativity, precision, strong organisational skills and attention to detail.

• Proficiency in Word, Excel, Outlook, Canva and modern digital tools.

• Ability to work independently while collaborating closely with a multicultural local team.

• A calm, adaptable and solution-oriented personality when dealing with the operational realities of tourism in Laos.

• Willingness to live and work in Luang Prabang and make a long-term commitment to the company.

• Respect for Lao culture, customs and professional practices.

Beyond professional skills, we are looking for someone motivated, dynamic and genuinely committed to delivering high-quality work.

A qualification in tourism would be an advantage, but practical experience, sales ability and personality will be considered equally important.

 

 

Training and Professional Development

The successful candidate will receive approximately 30 to 45 days of intensive initial training.

During the first three months, they will progressively develop the destination knowledge, sales methods and autonomy required for the position. Ongoing support will be provided by ORLA Tours’ management and operational teams.

 

 

Working Conditions and Benefits

• Full-time position based at our office in Luang Prabang.

• Working hours: Monday to Friday, from 8:00 am to 12:00 pm and from 1:00 pm to 5:00 pm; Saturday from 8:00 am to 12:00 pm.

• Monthly net salary based on experience and profile.

• Employment taxes fully covered by the agency.

• Commission on completed sales.

• Business visa and work permit provided by the agency for the duration of the contract.

• Private staff accommodation provided free of charge for the first six months; water and electricity expenses remain the employee’s responsibility.

• Official Lao public holidays.

• Initial fixed-term contract with the possibility of progressing to a permanent position.

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Working and Living in Luang Prabang

This is neither a remote position nor a short-term professional experience abroad. We are looking for someone who genuinely wishes to join our team and build their professional life in Laos.

Laos is a fascinating country in which to live, and Luang Prabang offers a particularly pleasant lifestyle, surrounded by magnificent natural landscapes and a unique cultural environment. However, successfully settling abroad requires genuine motivation, strong cultural adaptability, respect for local customs and a serious commitment to one’s professional responsibilities.

We believe that enjoying your work and feeling involved in a meaningful project are essential to building a fulfilling life abroad.

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How to Apply

Please send us:

• Your CV in English

• A cover letter explaining your interest in the position

• Details of your relevant travel sales experience

• Your current location and potential availability

• References from previous employers, if available

 

Applications should be sent to info@orlatours.com with the subject line:

Application – Tailor-Made Travel Sales Consultant

 

Only applicants matching the language requirements and willing to relocate to Luang Prabang will be considered.